Help to Heal Foundation

Fundamentals

The Process

Accountability

At Help to Heal Foundation, we are committed to our vision for a happy, healthy and meaningful life for every patient and their family, especially children. We have reiterated goals that Help to Heal Foundation as an organization is committed to strive for. These include ensuring healthy diet to suffering patients, providing medicines to needy patients, offering shelter to outstation patients, spreading healthcare awareness. We will also work towards child welfare and make sure children's voices are recognized in problems that affect them.

Following are step by step approach which we follow to execute the programs which are aligned to our vision of helping patients and their families, especially children;

Identifying the problem, aligned with vision

We aim to achieve measureable impact through identifying the problem first.

Any issue that makes poor patients and their children vulnerable like lack of balanced diet during treatment, proper medication, hygienic shelter etc, is a symptom of deep-rooted problems such as lack of livelihoods, low income, travelling outstation or abroad for treatment. We identify these violations and work with the communities to provide permanent solutions and/or mitigate the impact of these deep-rooted problems on patients and their families, especially children.

Partnering with grassroots NGOs

We believe in solving social problems related to healthcare and child welfare, at scale. To achieve far-reaching impact on a large scale, we partner with grass root NGOs and enable them by providing with funds, programme monitoring, building their skills and capacities in addressing issues that affect poor patients and their families, especially children.

Through one on one interaction, public awareness programmes, workshops and trainings with communities, we make them aware of their due entitlements from the medical institutions and government, to bring about a better and healthier living for themselves and their children.

Getting public support

We generate funds and align other resources like time, knowledge and network from individuals like you and through our institutional partnerships. We encourage people from all walks of life to contribute in creating an environment in which even a poor person feel safe and secure, especially when he/she fell sick. The normal life of their families and children are not disrupted due to their prolonged illness. After all they are also human beings like us and deserve to live a happy and healthy life.

Thus, Help to Heal Foundation works towards ensuring patients and their children live happily, stay healthy, and work towards building the future of their family like any other normal human being. We work towards bringing them to a routine normal life, which gets disrupted due to their prolonged or critical illness.

Deployment of resources

Help to Heal Foundation's role as an enabler determines our strategic choices, from the fundraising methods we use, to the nature of our relationship with the NGOs we partner with. Deployments of our critical resources are done in following ways;

Addressing immediate, critical needs of patient(s) and family, related to diet, medicine or shelter.
Community mobilization to assist patient(s) and their families coming back to normal life.
Providing grants to partner NGOs, after stringent planning, monitoring and evaluation both, financial and programmatic.

For deployment of resources, besides partnering organizations, we also partner individuals. This enables motivated individuals starting a career in grassroots development work.

Capacity Building

In the development sector there are numerous grass root organizations that play a critical role of being a local and trust worthy resource hub. These organizations have expertise in various areas of social development, expertise that could enhance the quality of smaller, newer initiatives. These on ground organizations work towards building the capacities of Help to Heal Foundation and other development partners related to us.

These organizations build capacities through their compassionate and resilient means. They also play a vital role in policy influencing efforts at the macro level related to healthcare and child welfare. We wish to keep working with them hand in hand to ensure that we address the problem of society, at scale.

Creating awareness

We believe that creating awareness is the most effective long-term solution to the multiple causes of poverty, deprivation, exploitation and abuse that constrain the rights of poor and critically ill people. We spearhead an intense grassroots campaign in partnership with our supported NGOs that aspire to establish:

Authentic data on the situation of poor patients at medical institutions, nutrition, hygienic shelter, availability of medicines of adequate quality, gender and caste differences.
Workable models to achieve universal access to primary healthcare, governance, community mobilization and policy influence.
Support from all segments of society for the policy changes making affordable healthcare fundamental right and laws relating to providing healthcare to poor sections of society.
Grassroots community mobilization aimed at ensuring universal access to affordable healthcare, hygienic shelter, proper nutrition and much more.

Our team of qualified professionals, from the development sector is responsible for the selection, appraisal, monitoring and evaluation of NGOs whom we partner with at grass root level. Following are the facts which elaborate the way we select an NGO for grass root execution, the way we ensure accountability and transparency for all stake holder;

Criteria for supporting an NGO

Focus on poor patients at medical institutions (clinics, hospitals etc), and child welfare.
Focus on measurable actions at grassroots level.
Priority to projects in such areas where no other similar projects exist.
Commitment, integrity and approach towards work of the project partner.
Project should empower the community and ultimately make an irreversible change to the lives patients and their families, especially children.

Selection & appraisal process

Interested NGOs or individuals can send an application as per our format covering all details.
Our team of qualified professionals screens and short lists these applications.
A pre-funding, evaluation visit is conducted at the premises of the prospective project partner.
Perusal on the strengths, weakness, opportunities and risks is done internally.
Approval by our management team is done after recommendation by qualified professionals.
Partnership with selected NGO or project partner starts.

Monitoring & evaluation process

Our development support team visits each project on a monthly or quarterly basis.
We meet with the staff, patients, family members of patients and the community with whom the partner NGO works.
We assess the project's training, information, monetary support needs as well as its overall achievements.
The development support team submits regular reports to the management.
Evaluation, budget and plans for the next grant period are initiated by our team.

Project finance review

Our team of professional chartered accountants assists us in financial reviews and audits of the projects.
An external project audit by development support team is almost always mandatory at each project.
Project partners are encouraged to discuss their budgets and expenditure with their core teams and the community with whom they work, for greater social accountability and transparency.
Our team makes regular field visits to assess progress of each project.
Fund disbursals to projects for next period are made based on reviews done by development support team and chartered Accountants.

In general, government policy, political aspirations too often become a patchwork of 'schemes' aimed at appeasing specific interest groups. In this context, the contribution of private philanthropy is ineffective in ensuring that the benefits of country's prosperity are equitably distributed.

Help to Heal Foundation believes that a new model of governance and accountability, where priorities are determined by empowered communities', is needed to help overcome these vast inequities. For us, governance encompasses the non-negotiable values of accountability and transparency.

We follow this approach with each NGO we partner with, vendors and third party suppliers. We believe in working with good people and understand unambiguously that working with unethical people is, "wastage of time and resources".

With development partners

Our selection criteria of partner NGOs are based on long-term strategy and values.
Selection processes are designed for transparency and accountability at each level.
We have well documented and audited grant sanctioning system at place.
We have data-driven planning, monitoring and evaluation process which ensures fairness at each level for partnering NGOs and communities.
An internal and external audit ensures accountability on both financial and program execution level.
We provide financial and capacity building inputs for organizations whom we partner with. We believe in leadership building, performance measurement and transparency at every level.

With donors and government

Comprehensive reporting mechanism is in place for donors and other stake holders.
We believe in proactive transparency. "Bad news takes escalator, good news takes stair case".
A proper feedback mechanism to hear from donors and public at large is at place. We are approachable and responsible to every stake holder.
We have deep faith in our values, ethics and we are open to constructive inputs by donors, public and government.

With employees and board

We have data driven performance planning, evaluation and reward systems for our employees.
We have a participative and transparent decision-making making process.
Formal and informal feedback mechanism has been created to ensure every voice is heard properly and each individual feels empowered while working for the vision.
We invest in building people which leads to achieving the organization's goal.
Well documented conflict of interest and ethics policies is at place for employees at every level.